Skincare Advisor
Join Sephora in Shanghai as a Beauty Advisor. Full-time role offering competitive pay and growth opportunities in a dynamic beauty retail environment.
Overview
Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, the world's largest luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers an unparalleled selection of prestige products and a dynamic shopping experience. As an employer, Sephora is committed to fostering a diverse and inclusive workplace, providing employees with opportunities for growth and development.
Role & Responsibilities
- Provide exceptional customer service in line with Sephora's standards.
- Manage sales by advising customers on suitable products and maintaining the required appearance and uniform standards.
- Participate in and complete Sephora University training and other brand and in-store training sessions to enhance product knowledge.
- Maintain product displays and ensure cleanliness of shelves and drawers in designated areas.
- Process customer purchases following cash register procedures and standard operating protocols.
- Assist the store manager in maintaining balanced inventory levels.
Qualifications
- Passion for the beauty industry with a willingness to embrace challenges.
- Strong customer service orientation.
- Excellent communication skills and ability to work under pressure.
- Flexibility to work varied shifts, with two days off per week, and eight-hour workdays.
Skills
Experience
No specific experience required, but a background in beauty or retail is advantageous.
Benefits
Comprehensive product knowledge training, advanced retail industry training, extensive career advancement opportunities, formal employment contract, paid annual leave (10 days) and sick leave (6 days), competitive salary and benefits, social insurance (five insurances and one fund) and supplementary medical insurance, annual health check-up.
Culture
Sephora is renowned for its vibrant and inclusive culture, where innovation and creativity are celebrated. Employees are encouraged to express their individuality and are provided with ample opportunities for professional growth.