Skincare Advisor

Overview

Sephora, a subsidiary of the LVMH group, is a leading global beauty retailer renowned for its curated selection of prestigious brands and innovative products. As an employer, Sephora is committed to fostering a dynamic and inclusive environment that encourages creativity and professional growth.

Role & Responsibilities

• Provide exceptional customer service in line with Sephora's philosophy.
• Manage sales by adhering to company standards for appearance and uniform, offering consultations and product recommendations.
• Participate in and complete Sephora University training, as well as brand and regional training sessions to enhance product knowledge.
• Maintain product displays and ensure cleanliness of shelves and drawers in assigned areas.
• Process customer transactions following cash register procedures and standard operating protocols.
• Assist the store manager in maintaining inventory balance.

Qualifications

• Passion for the beauty industry and a willingness to embrace challenges.
• Excellent customer service awareness.
• Strong communication and stress management skills.
• Ability to work flexible shifts, with two days off per week and eight-hour workdays.

Skills

Experience

No specific experience required, but a passion for beauty and customer service is essential.

Benefits

Comprehensive product knowledge training, world-class retail industry training, extensive career advancement opportunities, formal employment contract, paid annual leave (10 days) and sick leave (6 days), competitive salary benefits, social insurance (five insurances and one fund), supplementary medical insurance, and annual health check-ups.

Culture

Sephora is celebrated for its vibrant and inclusive workplace culture, where diversity is embraced and creativity is nurtured. The brand is dedicated to empowering its employees through continuous learning and development opportunities.