Senior Beauty Advisor

Location BaotouInner MongoliaChina
Type Full-Time
Seniority Mid-Level
Posted Mar 6, 2026
Apply Now

Join Sephora in Baotou as a Senior Beauty Advisor, leading floor operations and enhancing customer experiences in a dynamic retail environment.

Overview

Sephora, a leader in global beauty retail, is part of the LVMH Moët Hennessy Louis Vuitton group, the world's largest luxury goods conglomerate. Known for its innovative approach to beauty, Sephora offers a diverse range of products from classic and emerging brands, providing a dynamic and inclusive work environment.

Role & Responsibilities

  • Manage floor operations and supervise customer service quality to ensure an optimal shopping experience.
  • Drive store KPIs and assist in achieving sales targets while motivating store staff.
  • Handle customer complaints and provide solutions to enhance customer satisfaction.
  • Execute visual merchandising to maintain product displays and ensure cleanliness of testers.
  • Oversee inventory management, including receiving, returns, stock transfers, and audits.
  • Ensure adherence to store service standards, including membership binding and beauty services.
  • Act as a floor manager, managing floor affairs and enhancing customer shopping experience.
  • Assist store management in implementing daily sales strategies and motivating staff to meet KPIs.
  • Maintain a clean and safe store environment and handle daily operational tasks.

Qualifications

  • Excellent communication and coordination skills with a focus on customer service.
  • Detail-oriented with potential for management and a spirit of teamwork.
  • Willingness to relocate within the city as per operational needs.
  • Punctuality and adherence to shift schedules as assigned by the store manager.
  • Experience in store support is preferred.
  • Completion of Sephora University basic management courses and exams.

Skills

Strong sales and customer service skills. Ability to manage and motivate a team. Proficiency in inventory management and floor operations. Excellent problem-solving skills. Ability to maintain a high standard of visual merchandising.

Experience

At least 6 months of experience in a Beauty Advisor role, with a track record of meeting KPIs and no customer complaints in the past six months.

Education

Diploma or higher education.

Culture

Sephora fosters a vibrant and inclusive workplace culture, encouraging creativity and innovation. Employees are empowered to express individuality and are supported in their career growth through comprehensive training programs.