Sephora Sales Supervisor

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Employment Full-time
Seniority Supervisor
Posted Sep 13, 2025

Join Sephora in São Paulo as a Sales Supervisor, a role focused on customer service and team management, within the vibrant beauty retail sector.

Overview

Sephora, a leading beauty retailer and part of the prestigious LVMH group, is renowned for its innovative approach to beauty and its commitment to diversity and inclusion. With a global presence in 35 markets and over 3,000 stores, Sephora empowers its teams and customers to embrace their individuality and creativity, fostering an environment where everyone can thrive and contribute to reimagining the future of beauty.

Role & Responsibilities

  • Assist the store manager in overseeing customer service, processes, personnel, results, operations, and human resources functions within the assigned section.
  • Ensure adherence to Sephora's concepts and culture, maximizing profitability and compliance with company objectives and policies.
  • Assume store manager responsibilities in their absence or when delegated.
  • Communicate clearly and effectively with customers and staff.
  • Operate the cash register as needed.
  • Apply cosmetic products to customers with expertise.
  • Maintain consistent and reliable customer service.

Qualifications

  • High school diploma or equivalent; higher education preferred.
  • Desirable foreign language proficiency.

Skills

Excellent communication and customer service skills. Critical analysis and logical reasoning abilities. Proficiency in Microsoft Office suite. Commitment and proactivity. Teamwork orientation. Ethical work practices and alignment with Sephora's values. Result-oriented and action-focused mindset. Willingness to learn.

Experience

Desirable experience in retail management, services, or supervision. Experience in the beauty industry is a plus.

Education

High school diploma or equivalent; higher education preferred.

Workplace

The successful candidate will be located in São Paulo, São Paulo, Brazil. 32 luxury roles are listed in São Paulo on Cerulean, 1 posted in the last 48 hours. Across the São Paulo region, Cerulean lists 35 open positions — 1 listed in the past two days. Cerulean currently advertises 46 open roles in Brazil, including 1 added in the last 48 hours.

Benefits

Sephora offers a dynamic work environment surrounded by talented leaders and teams. Employees benefit from personalized career development plans and continuous learning opportunities. The company fosters a culture of innovation and inclusivity, encouraging employees to express their creativity and individuality.

Culture

Sephora prides itself on being an equal opportunity workplace, celebrating diversity and fostering an inclusive environment for all employees. The company values innovation and creativity, encouraging its teams to push boundaries and redefine the beauty industry.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.