Sales Supervisor

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Location São PauloSão PauloBrazil
Type Full-time
Seniority Supervisor
Posted Aug 29, 2025

Sephora in São Paulo, Brazil, seeks a Sales Supervisor to join their team. This role involves assisting the store manager and ensuring excellent customer service.

Overview

Sephora, a leader and pioneer in the luxury cosmetics market, is renowned globally as a premier beauty retailer. As part of the LVMH community, Sephora offers a dynamic environment where innovation, creativity, and dedication to clients are paramount. Employees are integral to the brand's narrative, contributing to the evolution of beauty retail.

Role & Responsibilities

  • Assist the store manager in overseeing customer service, processes, personnel, and results within the designated department.
  • Ensure adherence to Sephora's concepts and culture, maximizing profitability and compliance with company objectives and policies.
  • Assume store manager responsibilities in their absence or as delegated.

Qualifications

  • High school diploma or equivalent; a bachelor's degree is preferred.
  • Proficiency in a foreign language is desirable.

Skills

Excellent communication and customer service skills. Critical analysis and logical reasoning. Proficiency in Microsoft Office is preferred. Ability to communicate clearly and objectively with clients and staff. Capability to operate a cash register when necessary. Flexibility and availability. Knowledge of cosmetic product application. Adherence to dress code. Consistent and reliable customer service.

Experience

A minimum of 3 years of experience in retail, services, or supervisory roles is preferred. Experience in the beauty industry is advantageous.

Education

High school diploma or equivalent; a bachelor's degree is preferred.

Benefits

Sephora provides opportunities for growth and success, fostering a culture of innovation and creativity.

Culture

Sephora's workplace culture is centered around innovation, creativity, and a commitment to customer satisfaction. As part of the LVMH family, employees are encouraged to contribute to the brand's legacy and redefine the future of beauty.