Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Feb 11, 2026

Join Sephora in Westlake, USA as a Sales and Service Leader. Lead and inspire teams, drive sales, and foster inclusivity in a dynamic retail environment.

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora fosters a dynamic and inclusive work environment, encouraging creativity and professional growth among its employees.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies and create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.

Skills

Strong sales and client service skills. Excellent communication and interpersonal skills. Comfortable in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physically able to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in Westlake, Ohio, USA. The broader Ohio area accounts for 20 active listings on Cerulean. In USA as a whole, Cerulean currently features 2.273 open positions, with 74 posted this week.

Compensation

$24.00 - $31.00 per hour, depending on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility, flexible scheduling, and opportunities for professional growth.

Culture

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of openness and inclusivity, empowering employees to thrive in a supportive environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.