Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Feb 20, 2026

Join Sephora in Springfield, USA as a Sales and Service Leader. Lead and inspire teams, drive sales, and foster inclusivity in a dynamic retail environment.

Overview

Sephora, a distinguished name in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and excellence. As an employer, Sephora offers an inclusive and dynamic work environment where innovation and creativity are celebrated. Employees are encouraged to develop their skills and grow within the company, making it a desirable workplace for those passionate about beauty and retail.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies to create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Skills

Proven ability to coach and inspire teams to achieve goals. Strong sales and client service skills. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physical ability to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

The role is situated in Springfield, Virginia, USA. Within Virginia, Cerulean currently features 26 open roles, including 1 recent additions. Across USA, Cerulean lists 2.238 open roles — 48 of them newly added.

Compensation

$28.00 - $36.00 per hour, depending on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, along with a commitment to inclusion and belonging.

Culture

Sephora fosters a culture of inclusivity and belonging, where diversity is celebrated and everyone is empowered to contribute to the company's success. The work environment is dynamic and fast-paced, encouraging innovation and collaboration among team members.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.