Sales and Service Leader
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Join Sephora in Reston, United States, as a Sales and Service Leader. Lead a dynamic team to deliver exceptional client experiences and drive store success.
Overview
Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Sephora is renowned for its innovative approach to beauty retail, offering a diverse range of products and services that inspire and empower clients. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where creativity and collaboration thrive.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Drive store performance through strong client engagement and expert product knowledge.
- Coach and develop team members by providing ongoing feedback and training.
- Support onboarding and continuous learning in service excellence and brand initiatives.
- Assist with inventory management, visual merchandising, and maintaining store standards.
- Promote a culture of inclusivity and teamwork.
- Ensure adherence to company policies and create a safe shopping environment.
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environments.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
Skills
Experience
Minimum 2 years of leadership experience in retail, hospitality, or service environments.
Benefits
Comprehensive healthcare and wellbeing benefits, flexible scheduling, and opportunities for professional growth.
Culture
Sephora fosters a culture of inclusivity and belonging, celebrating the uniqueness of each individual. The company is dedicated to creating a supportive and empowering environment where employees can thrive and contribute to the brand's success.