Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Feb 9, 2026

Join Sephora in Raleigh, United States as a Sales and Service Leader. Lead a dynamic team in a fast-paced environment, driving sales and client satisfaction.

Overview

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora fosters an inclusive and dynamic work environment, encouraging employees to express their individuality while delivering exceptional client experiences.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies to create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Skills

Proven ability to coach and inspire teams to achieve goals. Strong sales and client service skills. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physical ability to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

The successful candidate will be located in Raleigh, USA. 5 luxury roles are listed in Raleigh on Cerulean. Cerulean currently advertises 2.238 open roles in USA, including 48 added in the last 48 hours.

Compensation

$24.00 - $31.00/hr. Actual hourly pay depends on qualifications, experience, and geographic location.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and a culture of inclusion and belonging.

Culture

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values inclusivity and fosters a supportive environment where employees can thrive and grow.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.