Sephora Sales and Service Leader
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Join Sephora in Oak Park, United States, as a Sales and Service Leader. Lead a dynamic team in a fast-paced retail environment, driving client engagement and store success.
Overview
Sephora, a leading beauty retailer, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, a global luxury conglomerate. Renowned for its innovative approach to beauty retail, Sephora offers a diverse range of products from both established and emerging brands. As an employer, Sephora is committed to fostering an inclusive environment where creativity and individuality are celebrated.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote a culture of inclusivity and teamwork.
- Ensure adherence to company policies and create a safe and enjoyable shopping experience.
Qualifications
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
Workplace
This position is based in Oak Park, USA, within easy reach of Chicago. In USA as a whole, Cerulean currently features 2.238 open positions, with 48 posted this week.
Compensation
$26.00 - $34.00 per hour, dependent on qualifications and experience.
Benefits
Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.
Culture
Sephora prides itself on creating a beauty community where individuality is celebrated and respected. The company is dedicated to fostering an inclusive environment that empowers all employees to thrive.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.