Sales and Service Leader

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Location MiamiUSA
Type Full-time
Seniority Mid-Level
Posted Jan 11, 2026

Join Sephora in Miami as a Sales and Service Leader. Lead a dynamic team, drive store success, and foster inclusivity in a full-time role with competitive pay and benefits.

Overview

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury products. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and a unique shopping experience. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where employees are encouraged to thrive and grow.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Uphold Sephora standards and ensure a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Skills

Proven ability to coach and inspire teams to achieve goals. Strong sales and client service skills. Excellent communication and interpersonal skills. Comfortable in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physically able to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, along with a commitment to inclusion and belonging.

Culture

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of openness and empowerment, ensuring a dynamic and inclusive workplace.