Sales and Service Leader

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Location MiamiFloridaUSA
Type Full-Time
Seniority Mid-Level
Posted Jan 6, 2026

Join Sephora in Miami as a Sales and Service Leader. Drive store success through leadership and client engagement. Full-time position in the United States.

Overview

Sephora, a leading name in the beauty retail industry, is part of the prestigious LVMH group, known for its commitment to luxury and high-quality service. As an employer, Sephora offers a dynamic and inclusive work environment where creativity and innovation are encouraged, making it an ideal place for those passionate about beauty and client service.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote a culture of openness and inclusivity where everyone feels empowered.
  • Ensure compliance with company policies to create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.

Skills

Strong sales and client service skills. Excellent communication and interpersonal skills. Comfortable in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physically able to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, fostering an inclusive environment where everyone's uniqueness is celebrated.

Culture

Sephora is committed to creating a beauty community where diversity is celebrated, and everyone feels respected and honored. The company promotes a culture of inclusivity and teamwork, ensuring a supportive environment for all employees.