Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Jan 26, 2026

Join Sephora in Fort Wayne as a Sales and Service Leader. Lead a dynamic team in a luxury beauty retail environment. Competitive hourly pay and benefits offered.

Overview

Sephora, a leader in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, known for its commitment to quality and innovation. As an employer, Sephora fosters an inclusive and dynamic work environment where creativity and diversity are celebrated. The company is dedicated to providing exceptional service and offering a wide range of beauty products to its clientele.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote a culture of openness and inclusivity.
  • Ensure adherence to company policies and create a safe shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management. Client engagement and service excellence. Product knowledge and sales acumen. Effective communication and interpersonal skills. Adaptability in a dynamic environment.

Experience

Minimum of 2 years in a leadership role within retail, hospitality, or service sectors.

Workplace

This position is based in Fort Wayne, USA. In USA as a whole, Cerulean currently features 2.255 open positions, with 45 posted this week.

Compensation

$22.00 - $29.00 per hour, dependent on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and opportunities for career advancement.

Culture

Sephora is committed to fostering an inclusive and diverse workplace where all employees feel valued and empowered. The company celebrates individuality and is dedicated to creating a community where everyone can thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.