Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Feb 24, 2026

Join Sephora in Forest Hills, NY as a Sales and Service Leader. Lead a dynamic team in a luxury beauty retail environment. Full-time position with competitive pay and benefits.

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora fosters an environment that values diversity, creativity, and professional growth, offering employees the opportunity to thrive in a dynamic and inclusive workplace.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure compliance with company policies to create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Skills

Proven ability to coach and inspire teams to achieve goals. Strong sales and client service skills. Excellent communication and interpersonal skills. Comfortable in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physically able to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in Forest Hills, USA, within easy reach of New York City. In USA as a whole, Cerulean currently features 2.238 open positions, with 48 posted this week.

Compensation

$28.00 - $36.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience, and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, fostering a community where everyone’s uniqueness is celebrated, respected, and honored.

Culture

Sephora is committed to creating a beauty community that celebrates diversity and inclusivity. The company promotes a culture of openness and empowerment, ensuring that every team member feels valued and respected.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.