Sephora Sales and Service Leader

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Employment Full-time
Seniority Mid-Level
Posted Jan 4, 2026

Join Sephora in Boston as a Sales and Service Leader. Lead and inspire teams in a dynamic beauty retail environment. Competitive hourly pay and comprehensive benefits.

Overview

Sephora, a leading name in the beauty retail sector, is part of the Selective Distribution division of LVMH, a global luxury goods conglomerate. Renowned for its innovation and excellence in the beauty industry, Sephora offers a dynamic and inclusive work environment where employees can thrive and grow professionally.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement and expert product knowledge.
  • Coach team members for growth by providing ongoing feedback and development.
  • Support onboarding and continuous learning in service excellence and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Uphold company policies to ensure a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environments.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.

Skills

Leadership and team management. Client engagement and sales expertise. Product knowledge and training capabilities. Strong communication and interpersonal skills.

Experience

Minimum of 2 years in a leadership role within retail, hospitality, or service environments.

Workplace

This position is based in Boston, Massachusetts, USA, within easy reach of Boston. Cerulean lists 44 open roles in Boston, including 1 posted recently. The broader Massachusetts area accounts for 54 active listings on Cerulean, 1 of which are new. In USA as a whole, Cerulean currently features 2.238 open positions, with 48 posted this week.

Compensation

$28.00 - $36.00 per hour, based on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a culture of inclusion and belonging.

Culture

Sephora fosters a beauty community where uniqueness is celebrated, and a culture of openness and inclusivity is promoted. The company is committed to equal opportunity and providing reasonable accommodations to applicants with disabilities.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.