Sephora Sales and Service Leader
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Join Sephora in Austin, TX as a Sales and Service Leader. Lead and inspire teams, drive sales, and foster inclusivity in a dynamic beauty retail environment.
Overview
Sephora, a part of the LVMH Moët Hennessy Louis Vuitton conglomerate, is a global leader in the beauty retail industry. Renowned for its innovative approach and commitment to diversity, Sephora offers employees an inclusive environment where creativity and excellence are fostered. With a focus on personal and professional growth, Sephora stands as an employer of choice for those passionate about the beauty sector.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory management, visual merchandising, and maintaining store standards.
- Promote a culture of inclusivity and teamwork.
- Ensure adherence to company policies and create a safe and enjoyable shopping experience.
Qualifications
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
Workplace
This position is based in Austin, Texas, USA. Cerulean lists 16 open roles in Austin, including 1 posted recently. The broader Texas area accounts for 183 active listings on Cerulean, 5 of which are new. In USA as a whole, Cerulean currently features 2.238 open positions, with 48 posted this week.
Compensation
$26.00 - $34.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience.
Benefits
Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Inclusion and belonging are core values, and the company pledges to create a beauty community where everyone’s uniqueness is celebrated.
Culture
Sephora is committed to fostering an inclusive and diverse workplace culture where employees are encouraged to bring their authentic selves to work. The company values creativity, collaboration, and continuous improvement, ensuring a supportive environment for professional growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.