Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Feb 20, 2026

Join Sephora in Albany as a Sales and Service Leader. Lead a dynamic team, enhance client experiences, and drive sales in a full-time role. Competitive hourly pay and inclusive culture.

Overview

Sephora, a leading beauty retailer, is part of the Selective Distribution division of the LVMH Group. Renowned for its curated selection of premium beauty products, Sephora offers a dynamic and inclusive work environment that fosters innovation and creativity. As an employer, Sephora is committed to diversity, equity, and inclusion, ensuring a workplace where every individual can thrive.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Uphold company policies to ensure a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management. Client engagement and sales expertise. Effective communication and interpersonal skills. Ability to work in a dynamic and fast-paced environment. Product knowledge and training capabilities.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in Albany, New York, USA. Cerulean lists 2 open roles in Albany. The broader New York area accounts for 604 active listings on Cerulean, 14 of which are new. In USA as a whole, Cerulean currently features 2.238 open positions, with 48 posted this week.

Compensation

$24.00 - $31.00 per hour, dependent on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Culture

Sephora fosters a culture of inclusivity and belonging, celebrating diversity and encouraging a collaborative and supportive work environment. The company is dedicated to creating a beauty community where everyone's uniqueness is respected and honored.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.