Sales Advisor (Apprenticeship)
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Sephora — Sales Advisor (Apprenticeship) in Nancy, France. Apprenticeship role at Sephora Nancy Saint-Sébastien for candidates pursuing a Bac+2.
Overview
Sephora is a leading global beauty retailer and a member of the LVMH group, recognized for its expansive assortment of prestige cosmetics, fragrance and skincare brands. The company operates an omnichannel retail model and invests in talent development, in-store excellence and consumer innovation across its international network of stores.
Role & Responsibilities
- Welcome customers and deliver personalised consultations to understand needs and recommend appropriate Sephora products and services.
- Drive sales and contribute to store targets by proactively proposing product and service solutions tailored to clients.
- Build customer loyalty through relationship-building, clienteling and follow-up interactions.
- Create memorable in-store experiences that reflect the brand’s focus on beauty, wellbeing and discovery.
- Participate in store activations, merchandising tasks and commercial challenges to support promotional initiatives.
- Engage fully in the structured alternance training pathway and apply learned techniques on the sales floor.
Qualifications
- Minimum Baccalauréat (vocational focus in sales and/or aesthetics) or equivalent.
- Enrollment in a Bac+2 or higher diploma program delivered via alternance/apprenticeship.
- Strong customer-service orientation and a genuine interest in cosmetics and beauty retail.
- Ability to work effectively in a team and demonstrate resilience in a fast-paced retail environment.
Skills
Experience
Beginner level — suitable for candidates with little or no prior professional retail experience; ideal for recent graduates holding a Baccalauréat and seeking a Bac+2 qualification through alternance.
Education
Baccalauréat (specialisation in sales and/or aesthetics preferred) and current enrolment in a Bac+2 (or higher) program delivered as an alternance/apprenticeship.
Culture
Sephora cultivates an inclusive, vibrant retail culture that celebrates diversity, creativity and teamwork. The brand emphasises personal development and offers structured training paths that enable employees to build retail expertise and progress within the beauty sector.