Sales Advisor (Apprenticeship)
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Sephora Angoulême seeks a Sales Advisor (Apprenticeship) — work‑study contract for an entry‑level in‑store retail role focused on client experience and sales.
Overview
Sephora, part of the LVMH group, is a leading global beauty retailer known for a wide portfolio of prestige brands and an experiential retail format. As an employer, Sephora emphasizes training, talent development and a client-centric retail culture, offering structured learning paths for early-career retail professionals.
Role & Responsibilities
- Welcome customers and deliver personalised beauty advice to build satisfaction and loyalty.
- Recommend Sephora products and services aligned with clients' needs to drive sales and basket value.
- Create an engaging, memorable in‑store experience emphasizing beauty discovery and wellbeing.
- Participate in promotional events, in‑store activations and commercial challenges to meet targets.
- Maintain merchandising standards, product presentation and stock replenishment on the sales floor.
- Record client interactions and follow up to build a long-term client portfolio (clienteling).
- Work collaboratively with colleagues to ensure service consistency and a high-energy store environment.
- Follow the apprenticeship training plan and apply learned techniques to daily retail operations.
Qualifications
- Baccalauréat (vocational) in sales and/or aesthetics or equivalent secondary‑school diploma.
- Enrolment in a work‑study/apprenticeship programme preparing for a Bac+2 (or higher) qualification.
- Strong customer-service orientation and genuine interest in beauty products and trends.
- Ability to work retail hours and participate in store rotations, promotions and events.
- Motivated, team‑minded and resilient with a desire to learn and progress in retail.
Skills
Experience
Entry-level position suitable for candidates with little or no professional experience; prior customer-facing retail or beauty experience is a plus.
Education
Baccalauréat (vocational in sales or aesthetics preferred) and current enrolment in a Bac+2 (or higher) work‑study/apprenticeship programme.
Culture
Sephora cultivates a dynamic, inclusive retail culture where authenticity, creativity and team spirit are valued. The brand invests in training and career progression, encouraging employees to develop product expertise and client relationship skills in a fast‑paced, customer‑obsessed environment.