Retail Beauty Associate
Join Sephora in Hangzhou as a Beauty Advisor. A dynamic role in a leading global beauty retailer offering growth and competitive benefits.
Overview
Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group. Known for its curated selection of high-quality beauty products and exceptional customer service, Sephora offers a dynamic and innovative work environment. As an employer, Sephora is committed to fostering talent and providing opportunities for professional growth within the luxury beauty industry.
Role & Responsibilities
- Provide exceptional customer service in line with Sephora's philosophy.
- Manage sales by adhering to company standards for appearance and uniform, offering product advice and selection assistance to customers.
- Participate in and complete Sephora University foundational training and exams, as well as various brand and regional training sessions.
- Prepare and maintain product displays in designated areas, ensuring cleanliness of shelves and drawers.
- Process customer purchases following cash register procedures and standard operating protocols.
- Assist the store manager in maintaining inventory balance.
Qualifications
- Passion for the beauty industry and a willingness to embrace challenges.
- Exemplary customer service awareness.
- Strong communication skills and ability to work under pressure.
- Flexibility to work varied shifts, with two days off per week and eight-hour workdays.
Skills
Experience
No specific experience required, but a passion for beauty and customer service is essential.
Benefits
Comprehensive product knowledge training, advanced retail industry training, broad career advancement opportunities, formal employment contract, paid annual leave and sick leave (10 days of annual leave and 6 days of paid sick leave per year), social insurance in line with national policies (five insurances and one fund: pension, medical, unemployment, work injury, and housing fund), supplemental medical insurance, and annual health check-ups.
Culture
Sephora is renowned for its vibrant and inclusive workplace culture, where creativity and innovation are encouraged. The brand is dedicated to empowering its employees and fostering a collaborative environment that celebrates diversity and individuality.