Retail Beauty Advisor

Overview

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, the world’s largest luxury goods conglomerate. Known for its curated selection of high-quality beauty products, Sephora is a dynamic and innovative employer that values creativity and excellence in customer service.

Role & Responsibilities

• Provide customer service in line with Sephora's philosophy.
• Manage sales by adhering to company standards for appearance and uniform, offering consultation and product selection advice.
• Participate in and complete Sephora University training, as well as brand and in-store training sessions, to gain comprehensive product knowledge.
• Prepare product displays in designated areas and maintain cleanliness of shelves and drawers.
• Process customer purchases following cash register procedures and standard operating procedures.
• Assist store manager in maintaining inventory balance.

Qualifications

• Passion for the beauty industry and a willingness to embrace challenges.
• Exceptional customer service awareness.
• Strong communication and stress management skills.
• Ability to work flexible shifts, with two days off per week and eight-hour workdays.

Skills

Experience

No specific experience required, but a passion for beauty and customer service is essential.

Benefits

Comprehensive product knowledge training, advanced retail industry training, extensive career advancement opportunities, formal employment contract, paid annual leave and sick leave (10 days of annual leave and 6 days of paid sick leave per year), social insurance (five social insurances and one housing fund) and supplementary medical insurance, annual health check-up.

Culture

Sephora fosters a vibrant and inclusive work environment that encourages personal growth and professional development. The brand is renowned for its commitment to diversity and innovation, making it a stimulating place to build a career in the beauty industry.