Retail Associate

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Location Santa CatarinaBrazil
Type Full-time
Seniority Entry-Level
Posted Aug 28, 2025

Join Sephora in Santa Catarina, Brazil as a Retail Associate. Embrace a culture of empowerment and diversity while providing exceptional customer service.

Overview

Sephora, a distinguished brand under the LVMH conglomerate, is renowned for its commitment to diversity, inclusion, and empowerment within the beauty industry. As a leading retailer, Sephora offers a dynamic work environment where employees are encouraged to reach their full potential and contribute to a culture that celebrates individuality and collective strength.

Role & Responsibilities

  • Greet customers at the store entrance, providing a warm and welcoming experience.
  • Ensure a positive first impression by maintaining an inviting and friendly atmosphere.
  • Support the sales team by preparing shopping bags, folding tissue paper, and organizing bags for customer delivery.
  • Maintain the organization of shopping baskets, ensuring they are clean and readily available.
  • Assist in restocking shelves according to category and price, ensuring products are displayed according to Sephora standards.
  • Collaborate with the team to ensure smooth daily operations and uphold customer service standards.
  • Utilize radio and headset for team communication and maintain mobility within the store.

Qualifications

  • High school diploma or currently enrolled in high school.

Skills

Strong customer service skills. Ability to relate to customers respectfully and adapt to different profiles. Teamwork and operational support skills. Proactive in maintaining an organized and inviting store environment. Willingness to handle various tasks throughout the day.

Experience

Beginner level experience is acceptable, with a focus on customer service and retail operations.

Education

High school diploma or currently enrolled.

Benefits

Sephora offers a comprehensive benefits package including certified training and mentorship, professional networking opportunities, immersive in-store experiences, and access to internal training curated by Sephora. Employees also benefit from individual development plans and support from the diversity and inclusion team.

Culture

Sephora fosters a culture of empowerment, learning, and growth, providing tools, space, and opportunities for employees to innovate and lead. The company embraces authenticity and values the strength of diverse perspectives, creating a fulfilling work environment where each action contributes to the broader industry impact.