Operations Leader
Sephora West Covina is hiring an Operations Leader (Full-time) to lead store operations and merchandising. $28–$34.30/hr. Apply in West Covina, CA.
Overview
Sephora is a global beauty retailer known for its broad assortment of prestige cosmetics, skincare and fragrance brands. As part of the LVMH group, Sephora operates a fast-paced, trend-driven retail network that emphasizes client experience, visual merchandising and talent development across stores worldwide.
Role & Responsibilities
- Lead day-to-day store operations including inventory management, replenishment and order fulfillment to ensure stock accuracy and availability
- Direct visual merchandising and promotional set-ups to uphold brand presentation and drive sales
- Coach, train and develop operations staff on processes, selling behaviours and performance metrics
- Oversee store maintenance and safety protocols to deliver a secure, welcoming shopping environment
- Support frontline teams in delivering exceptional client service and achieving store sales targets
- Manage scheduling, punctuality and attendance expectations; ensure adequate coverage during peak periods (nights, weekends, holidays)
Qualifications
- Minimum 3 years of supervisory or leadership experience, preferably in retail operations or hospitality
- Proven ability to lead, motivate and develop front-line teams to meet operational and sales objectives
- Strong attention to detail, organization and problem-solving aptitude
- Excellent verbal communication and interpersonal skills
- Ability to prioritize in a dynamic environment and manage time effectively
- Physically capable of lifting and carrying up to 50 pounds as required
Skills
Experience
Minimum 3 years of leadership experience in retail operations or hospitality, with demonstrated success coaching teams and managing store-level operational processes.
Education
High school diploma or equivalent required; some college coursework or retail management training preferred.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility.
Culture
Sephora cultivates an inclusive, client-focused retail culture that celebrates creativity and individual expression. The workplace is fast-paced and collaborative, with strong emphasis on talent development and diversity across its teams as part of the LVMH luxury portfolio.