Operations Consultant

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Location TorontoOntarioCanada
Type Full-Time
Seniority Entry-Level
Posted ✦ Today

Sephora Canada — Operations Consultant in Toronto (Yorkdale). Full-time role supporting stockroom, merchandising, inventory and POS operations.

Overview

Sephora is a leading global beauty retailer known for a curated selection of prestige cosmetics, skincare and fragrance. As part of LVMH's selective distribution portfolio, Sephora emphasizes client experience, retail innovation and employee development across its store network.

Role & Responsibilities

  • Receive, process and accurately stage incoming shipments; perform timely processing of transfers, damages and testers per company standards.
  • Organize and maintain the stockroom to Sephora standards; ensure tidiness, safety and compliance with sampling and merchandising procedures.
  • Support visual merchandising by checking in displays and reporting missing or damaged elements to the Operations Supervisor.
  • Participate in inventory control activities and initiatives to reduce shortage and loss; communicate inventory issues to leadership.
  • Assist with cashier-zone presentation and cleanliness; provide client-facing service as required during store hours.
  • Train and cross-train colleagues on Point‑Of‑Sale (POS) and MPOS operations as designated; act as a resource for cashier functions.

Qualifications

  • 1–2 years of retail or client-service experience, preferably with stockroom or inventory responsibilities.
  • High school diploma or equivalent.
  • Capacity to lift and carry up to 50 pounds and perform physical stocking tasks.
  • Flexible availability including evenings, weekends and holidays.
  • Strong organizational, time‑management, problem‑solving and communication skills.

Skills

Point-Of-Sale (POS) MPOS Inventory control Shipment receiving and processing Visual merchandising support Basic computer and arithmetic skills Time management Client service and frontline communication

Experience

1–2 years of retail or client-service experience, ideally including stockroom, receiving and inventory control responsibilities.

Education

High school graduate or equivalent.

Benefits

Performance-based bonus opportunities; competitive benefits program; learning and development initiatives; reasonable accommodation for applicants with disabilities.

Culture

Sephora cultivates a fast-paced, client-centric retail environment that values product knowledge, inclusivity and continuous learning. Teams are typically collaborative and focused on delivering high-touch experiences while offering clear pathways for retail career development.