Operations Consultant
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Sephora Canada — Operations Consultant (Part‑time) in St. Catharines. Responsible for stockroom, inventory and POS operations. Hourly CAD$19.20–22.60.
Overview
Sephora is a global beauty retailer known for its curated assortment of prestige cosmetics, skincare and fragrance. As part of the LVMH group, Sephora combines fast-moving retail operations with an emphasis on client experience, learning and development, and product innovation, offering opportunities across store operations, merchandising and corporate functions.
Role & Responsibilities
- Maintain stockroom organization and process incoming shipments promptly, ensuring accurate receipt, tagging and routing of merchandise.
- Execute inventory control procedures, participate in shortage-reduction programs and communicate discrepancies to Operations Supervisor or store management.
- Process transfers, damages and testers in accordance with company policies and ensure compliance with sampling procedures.
- Support store presentation standards by maintaining cleanliness and order in the cashier zone and assisting with visual merchandising checks.
- Deliver friendly, professional client service on the sales floor and cross-train to perform cashier functions including Point‑Of‑Sale transactions.
- Report missing or damaged visual elements and help uphold safety and tidiness standards in the stockroom and sales area.
Qualifications
- 1–2 years of retail or client service experience; prior stockroom or inventory experience preferred.
- High school diploma or equivalent.
- Flexible availability including evenings, weekends and holidays.
- Ability to lift and carry up to 50 pounds and work in a fragrance‑filled retail environment.
- Strong organizational skills, basic arithmetic and computer literacy; effective time management and communication abilities.
Skills
Experience
Entry-level retail experience (approximately 1–2 years) with exposure to stockroom duties, inventory procedures and front‑of‑house client service.
Education
High school diploma or equivalent.
Benefits
Performance-based bonus opportunities; competitive benefits program; robust learning and development initiatives.
Culture
Sephora cultivates a fast-paced, client-centric retail culture that values product expertise, visual standards and continuous learning. As part of the LVMH family, the brand emphasizes professional development, inclusivity and a high level of merchandising and service excellence.