Sephora Operations Consultant
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Join Sephora in Guelph, Canada as a Full-Time Operations Consultant. Enhance client service, manage stockroom operations, and support merchandising efforts.
Overview
Sephora, a leader in global beauty retail, is part of the LVMH Moët Hennessy Louis Vuitton group, the world's largest luxury goods conglomerate. Known for its innovative approach to retail, Sephora offers a unique shopping experience with a curated selection of over 300 brands. As an employer, Sephora is committed to fostering a diverse and inclusive workplace, providing employees with opportunities for growth and development.
Role & Responsibilities
- Provide friendly, professional, and knowledgeable service to clients during store business hours.
- Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
- Maintain standards of cleanliness and organization within the cashier zone.
- Assist in maintaining Sephora’s merchandising concepts and participate in programs to reduce shortage/loss.
- Perform shipment receipt and processing in a timely manner.
- Organize and maintain stockroom per company standards.
- Process transfers, damages, and testers per company standards.
- Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
- Ensure safety and tidiness standards are respected and maintained at all times.
- Communicate inventory issues/concerns to Supervisor, Assistant Manager, or Store Manager.
- Ensure compliance with sampling policies and procedures.
- Participate in inventory control.
- Cross-train in cashier functions.
Qualifications
- 1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.
- High School diploma or equivalent.
- Flexible availability including evenings, weekends, and holidays.
Skills
Experience
1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.
Education
High School diploma or equivalent.
Workplace
The role is situated in Guelph, Canada. Across Canada, Cerulean lists 213 open roles — 9 of them newly added.
Compensation
Compensation ranges between CAD$19.20 - CAD$22.60/hr, with potential performance-based bonuses.
Benefits
Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.
Culture
Sephora Canada promotes a culture of inclusivity and innovation, valuing diversity and encouraging employees to express their unique talents. The company is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.