Makeup Advisor
Join Sephora in Shanghai as a Beauty Advisor. Enhance customer experiences with premium beauty products in a dynamic retail environment.
Overview
Sephora, part of the LVMH Moët Hennessy Louis Vuitton conglomerate, is a leading global beauty retailer renowned for its curated selection of premium cosmetics, skincare, and fragrance products. As an employer, Sephora is celebrated for fostering a dynamic and inclusive work environment that encourages innovation and personal growth.
Role & Responsibilities
- Provide exceptional customer service in line with Sephora's philosophy.
- Manage sales by adhering to company standards for appearance and uniform, offering advice and product recommendations to customers.
- Participate in and complete Sephora University training and various brand and in-store training sessions to enhance product knowledge.
- Maintain product displays in designated areas and ensure cleanliness of shelves and drawers.
- Process customer purchases following cash register procedures and standard operating protocols.
- Assist the store manager in maintaining balanced inventory levels.
Qualifications
- Passion for the beauty industry and a willingness to embrace challenges.
- Excellent customer service skills.
- Strong communication and stress management abilities.
- Flexibility to work varied shifts, with two days off per week and eight-hour workdays.
Skills
Experience
No specific experience required, but a passion for beauty and customer service is essential.
Benefits
Comprehensive product knowledge training, advanced retail industry training, extensive career advancement opportunities, formal employment contract, paid annual leave (10 days) and sick leave (6 days), competitive salary and benefits, including sales bonuses and year-end double salary, social insurance in line with national policies (five insurances and one fund), supplemental medical insurance, and annual health check-ups.
Culture
Sephora is known for its vibrant and inclusive culture, where creativity and innovation are highly valued. The brand emphasizes professional development and offers ample opportunities for career advancement.