HR Business Partner, Retail

Overview

Sephora is a global prestige beauty retailer and a strategic member of the LVMH group. The brand is known for an entrepreneurial retail culture that blends product innovation, consumer experience, and talent development across a large, multi‑channel store footprint and digital platforms.

Role & Responsibilities

• Act as a strategic HR advisor to Regional Directors, District Managers, and Store Managers, aligning people strategies with commercial objectives and leading change initiatives to enhance organizational effectiveness.
• Own talent management processes across the market: drive performance management, lead talent reviews and succession planning, manage promotions, and deliver leadership coaching and development programs.
• Champion culture and engagement by designing and implementing retention strategies, leading culture‑building initiatives, and partnering on inclusive employee experience programs.
• Leverage HR metrics and analytics (turnover, engagement, absenteeism) to diagnose issues, inform recommendations, and present data‑driven insights to business leaders.
• Manage employee relations and compliance matters, including investigations, leave and accommodation administration, and application of employment law and company policy with confidentiality and integrity.
• Support cyclical HR programs and cross‑functional projects, coordinate training logistics, and contribute to process improvements; conduct regular store visits and market travel (estimated 25–40%).

Qualifications

• Progressive experience as an HR Business Partner or HR generalist, ideally within retail or multi‑unit operating environments.
• Demonstrated ability to influence and coach leaders, lead through organizational change, and build trusted relationships at all levels.
• Deep functional knowledge of performance management, succession planning, employee relations, leaves and accommodations, and employment law/compliance.
• Strong analytical capability to interpret HR data, prepare executive‑level presentations, and translate insights into actionable recommendations.
• Ability to work autonomously in a remote, market‑based role and to travel regularly within the assigned region (25–40%).

Skills

Experience

Progressive HR experience in HRBP or generalist roles, preferably supporting retail or multi‑unit operations; demonstrated track record advising field leadership and delivering HR programs that improve engagement and business performance.

Education

Bachelor’s degree in Human Resources or a related field preferred; HR certifications (PHR/SPHR or SHRM‑CP/SHRM‑SCP) are preferred.

Benefits

Medical, dental, and vision coverage; employer‑paid disability and life insurance; eligibility for annual bonus; 401(k) with 4% employer match; FSA and HSA options; Student Debt Retirement plan (student loan payments may qualify for 401(k) match); PTO and protected leave; training, development and tuition reimbursement; 30% employee discount and opportunities for gratis product; flash sale discounts on LVMH brands; free mental health and financial coaching via Modern Health and Financial Finesse; volunteer and donation matching.

Culture

Sephora cultivates an inclusive, consumer‑centric workplace that prizes creativity, diversity, and continuous learning. The environment is fast‑paced and collaborative, offering visible career mobility for high performers and a strong focus on leadership development and employee wellbeing.