Cosmetics Advisor

Overview

Sephora, a part of the LVMH Moët Hennessy Louis Vuitton group, is a leading global beauty retailer renowned for its curated selection of high-quality products and innovative shopping experience. As an employer, Sephora is committed to fostering a dynamic and inclusive work environment that encourages professional growth and creativity.

Role & Responsibilities

• Provide exceptional customer service in line with Sephora's philosophy.
• Manage sales by adhering to company standards for appearance and uniform, offering consultation and product selection advice to customers.
• Participate in and complete Sephora University foundational training and exams, as well as various brand and regional training sessions.
• Prepare and maintain product displays in designated areas, ensuring cleanliness of shelves and drawers.
• Process customer purchases following cash register procedures and standard operating protocols.
• Assist the store manager in maintaining inventory balance.

Qualifications

• Passion for the beauty industry and willingness to embrace challenges.
• Outstanding customer service awareness.
• Excellent communication and stress management abilities.
• Flexibility to work varied shifts, with two days off per week and eight-hour workdays.

Skills

Experience

No specific experience required, but a passion for beauty and customer service is essential.

Benefits

Comprehensive product knowledge training, advanced retail industry training, extensive career advancement opportunities, formal employment contract, paid annual leave (10 days) and sick leave (6 days), social insurance (five insurances and one fund) and supplementary medical insurance, annual health check-ups.

Culture

Sephora is celebrated for its vibrant and inclusive workplace culture, where creativity and innovation are encouraged. Employees are empowered to express individuality while contributing to a collaborative team environment.