Cosmetic Advisor
Join Sephora in Shanghai as a Beauty Advisor. Full-time role with competitive benefits in a vibrant, inclusive environment.
Overview
Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury. Renowned for its innovative approach to beauty retail, Sephora offers a diverse range of products from prestigious brands and its own private label. As an employer, Sephora is committed to fostering a dynamic and inclusive work environment that encourages growth and creativity.
Role & Responsibilities
- Provide exceptional customer service in line with Sephora's philosophy.
- Manage sales by adhering to company standards for appearance and uniform, offering consultations and product recommendations.
- Participate in and complete Sephora University training and other brand and in-store training sessions to gain product knowledge.
- Maintain product displays and ensure cleanliness of shelves and drawers in designated areas.
- Process customer purchases following cash register procedures and standard operating procedures.
- Assist store management in maintaining inventory balance.
Qualifications
- Passion for the beauty industry and willingness to embrace challenges.
- Excellent customer service awareness.
- Strong communication and stress management skills.
- Ability to work flexible shifts, with two days off per week and eight-hour workdays.
Skills
Experience
No specific experience required, but a passion for the beauty industry and customer service is essential.
Benefits
Comprehensive product knowledge and retail industry training, career advancement opportunities, formal employment contract, paid annual leave and sick leave, competitive salary and bonuses, social insurance and supplementary medical insurance, annual health check-ups.
Culture
Sephora is celebrated for its vibrant and inclusive culture, where creativity and innovation are at the forefront. Employees are encouraged to express their individuality while contributing to a collaborative team environment.