Corner Manager
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Join Sephora in Berlin as a Corner Manager. Lead a dynamic team in the beauty retail sector, ensuring excellent customer service and achieving sales targets. Located in Germany, part of the LVMH Group.
Overview
Sephora, a trailblazer in the prestige beauty retail industry, has been part of the esteemed LVMH Group since 1997. Originating in Limoges, France, in 1969, Sephora has consistently championed a world of inspiration and inclusion, allowing individuals to celebrate their unique beauty. With a presence in 35 countries and a workforce of 56,000, Sephora connects customers with nearly 500 curated brands, including its own Sephora Collection, offering an unparalleled range of products. As an employer, Sephora values diversity, inclusivity, and the empowerment of its employees, fostering a culture of growth and innovation.
Role & Responsibilities
- Manage, develop, and coach Assistant Managers and employees, including conducting career and employee appraisals.
- Record and manage sick notes for team members.
- Induct new employees and organize training courses.
- Implement floor management and act as a role model for Sephora's values.
- Take responsibility for recruitment and recruitment strategies.
- Achieve monthly and annual sales targets, including year-on-year sales growth.
- Analyze retail key figures and derive sales activities to enhance store performance.
- Ensure flawless visual merchandising standards and timely updates.
- Create and communicate recaps and reports to internal interfaces.
- Ensure excellent customer service and evaluate feedback to improve service.
- Create staff schedules and coordinate employees on the store floor.
- Manage inventory to ensure optimum availability of goods.
- Prepare for the opening and closing of the corner and ensure compliance with Sephora Audit rules.
- Participate in retail projects with Area Managers and foster relationships with partners and landlords.
Qualifications
- Completed studies or training, ideally in retail.
- At least 3-4 years of experience in retail, preferably in the beauty sector.
- Previous management and team leadership experience with an emphatic management style.
Skills
Experience
Minimum of 3 years of experience in retail, with a preference for the beauty sector, including management and team leadership experience.
Education
Completed studies or training, ideally in retail.
Benefits
Sephora offers a community where authenticity is embraced, and diversity fuels collective spirit. Employees are empowered with opportunities for learning, growth, and innovation, contributing to fulfilling work that makes a difference.
Culture
Sephora fosters a culture of empowerment, learning, and growth, providing tools and opportunities for employees to innovate and lead. The company celebrates diversity and is committed to creating an inclusive environment for all.