Cashier
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Sephora in Rio de Janeiro seeks a Full-time Cashier to manage POS transactions, cash handling and customer service at the store checkout.
Overview
Sephora is a global beauty retailer known for an extensive curated assortment of cosmetics, skincare and fragrance. As part of the LVMH group, Sephora combines a premium retail experience with structured training programmes and strong emphasis on customer experience, merchandising and team development.
Role & Responsibilities
- Deliver welcoming, efficient and policy-compliant customer service at the cash desk, including engaging customers during the transaction and encouraging participation in satisfaction surveys.
- Execute all cash-handling activities with precision: opening and closing till procedures, daily reconciliations, employee transactions and approved cancellations/price adjustments.
- Operate the point-of-sale system to complete sales, returns and exchanges; ensure accurate packaging (including gift wrap) and documentation of transactions.
- Adhere strictly to Sephora and LVMH codes of conduct, loss-prevention protocols and procedures for sample distribution and special events.
- Maintain store presentation standards at the checkout and support backstage organisation (stock, staff lockers, kitchen, restrooms).
- Monitor and communicate supply needs (bags, packaging, labels) to the Supervisor and assist in reducing operating costs without compromising service quality.
- Participate in mandatory training modules via My Sephora Learning and assist in onboarding and training new cashiers.
Qualifications
- High school diploma or equivalent.
- Minimum three years of retail or cashier/cash-handling experience preferred.
- Proven customer-service orientation, clear verbal communication and strong organisational skills.
- Ability to operate a point-of-sale system and perform basic computer tasks.
- Availability and flexibility to work retail hours; reliable, professional presentation and adherence to dress code.
Skills
Experience
Minimum 3 years of retail cashiering or direct cash-handling experience preferred.
Education
High school diploma or equivalent.
Culture
Sephora cultivates a fast-paced, customer-centric retail culture focused on product expertise, inclusivity and ongoing learning. As a member of the LVMH family, the brand emphasises professional development and a collaborative team environment within its stores.