Beauty Consultant
Join Sephora in Shanghai as a Beauty Advisor. Full-time role with competitive compensation and career growth opportunities.
Overview
Sephora, a part of the LVMH Group, is a leading global beauty retailer offering a diverse array of cosmetics, skincare, and fragrance products. Renowned for its innovative approach to retail and commitment to customer experience, Sephora provides a dynamic and inclusive workplace for beauty enthusiasts.
Role & Responsibilities
- Provide exceptional customer service in line with Sephora's philosophy.
- Manage sales by adhering to company standards for appearance and uniform, offering consultation and product selection advice to customers.
- Participate in and complete Sephora University training and various brand and regional training sessions to enhance product knowledge.
- Prepare product displays and maintain cleanliness of shelves and drawers in assigned areas.
- Process customer purchases following cash register procedures and standard operating protocols.
- Assist the store manager in maintaining stock inventory balance.
Qualifications
- Passion for the beauty industry and a willingness to embrace challenges.
- Excellent customer service awareness.
- Strong communication and stress management skills.
- Flexibility to work varied shifts, with two days off per week, and an eight-hour workday.
Skills
Experience
No specific experience required, but a passion for beauty and customer service is essential.
Benefits
Comprehensive product knowledge training, advanced retail industry training, career advancement opportunities, formal employment contract, paid annual leave and sick leave, social insurance and supplementary medical insurance, annual health check-up.
Culture
Sephora fosters a vibrant and inclusive culture, encouraging creativity and innovation. Employees are empowered to express their passion for beauty and customer service in a supportive and dynamic environment.