Beauty Advisor
Join Sephora in Shanghai as a Beauty Advisor. Engage in customer service and sales in a dynamic retail environment. Competitive pay and benefits.
Overview
Sephora, a part of the LVMH Moët Hennessy Louis Vuitton conglomerate, is a global leader in the beauty retail industry. Known for its innovative approach to beauty and exceptional customer service, Sephora offers a wide range of products from both established and emerging brands. As an employer, Sephora is committed to fostering a dynamic and inclusive work environment that encourages professional growth and creativity.
Role & Responsibilities
- Provide customer service in line with Sephora's philosophy.
- Manage sales by adhering to company standards for appearance and uniform, offering consultations and product recommendations.
- Participate in and complete Sephora University training and other brand and regional training sessions to gain product knowledge.
- Prepare product displays and maintain cleanliness of shelves and drawers in designated areas.
- Process customer purchases following cash register procedures and standard operating procedures.
- Assist the store manager in maintaining stock inventory balance.
Qualifications
- Passion for the beauty industry and willingness to embrace challenges.
- Excellent customer service awareness.
- Strong communication skills and ability to work under pressure.
- Flexibility to work varied schedules, with two days off per week and eight-hour shifts.
Skills
Experience
No specific experience required, but a passion for beauty and customer service is essential.
Benefits
Comprehensive product knowledge training, advanced retail industry training, broad career advancement opportunities, formal employment contract, paid annual leave and sick leave, competitive salary and benefits including sales bonuses and year-end double pay, social insurance and housing fund in line with national policies, supplementary medical insurance, and annual health check-ups.
Culture
Sephora is renowned for its vibrant and inclusive workplace culture, where creativity and innovation are highly valued. Employees are encouraged to express their individuality while contributing to a collaborative team environment.