Beauty Advisor

Overview

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, renowned for its curated selection of luxury beauty products and innovative retail experiences. As an employer, Sephora is committed to fostering a dynamic and inclusive environment where creativity and diversity are celebrated.

Role & Responsibilities

• Provide exceptional customer service in line with Sephora's philosophy.
• Manage sales by adhering to company standards for appearance and uniform, offering consultation and product selection advice.
• Participate in and complete Sephora University foundational training and various brand and regional training sessions.
• Maintain product displays and ensure cleanliness of shelves and drawers in the designated area.
• Process customer transactions following cash register procedures and standard operating procedures.
• Assist store managers in maintaining inventory balance.

Qualifications

• Passion for the beauty industry and a willingness to embrace challenges.
• Excellent customer service awareness.
• Strong communication skills and ability to work under pressure.
• Flexibility to work varied shifts, with two days off per week and eight-hour workdays.

Skills

Experience

Previous experience in retail or customer service is preferred but not mandatory.

Benefits

Comprehensive product knowledge training, advanced retail industry training, extensive career advancement opportunities, formal employment contract, paid annual leave and sick leave, competitive salary and benefits including various sales bonuses and year-end double salary, and statutory social insurance and supplementary medical insurance with annual health check-ups.

Culture

Sephora is known for its vibrant and inclusive workplace culture, where employees are encouraged to express their individuality and creativity. The brand values innovation and collaboration, making it an exciting place for beauty enthusiasts to grow and thrive.