Beauty Advisor

Overview

Sephora is a leading global beauty retailer within the LVMH group, renowned for its curated assortment of prestige and indie brands, immersive in-store experiences and industry-leading retail training. The brand emphasizes inclusivity, product discovery and client education while offering a fast‑paced retail environment that values creativity and commercial excellence.

Role & Responsibilities

• Deliver individualized consultations and product recommendations that address each client's needs and preferences.
• Demonstrate deep product knowledge across makeup, skincare and fragrance to educate and empower clients.
• Maintain awareness of beauty trends and category innovations to keep client advice current and relevant.
• Achieve and exceed sales targets, conversion metrics and other key performance indicators.
• Support merchandising, inventory control and stock replenishment to ensure a pristine, fully stocked presentation.
• Operate point-of-sale transactions and assist with client purchase processes.
• Contribute to an inclusive, collaborative store culture and assist teammates during peak periods.
• Adhere to company policies, safety procedures and brand standards to create a secure, welcoming shopping environment.
• Flexibly cover scheduled shifts including nights, weekends and holidays as required by store needs.

Qualifications

• Previous retail, hospitality or client-facing experience with demonstrated ability to deliver excellent service.
• Passion for beauty, trends and helping clients build confidence through product education.
• Exceptional verbal communication and interpersonal skills, with a consultative selling approach.
• Reliable attendance, punctuality and ability to meet required weekly shift/hours commitments.
• Physically able to lift and carry up to 50 pounds and perform typical retail duties.
• Team-oriented mindset and capacity to learn and share product knowledge quickly.

Skills

Experience

Entry-level; prior experience in retail, hospitality or other client-facing environments is preferred and will be valued, though applicants demonstrating strong interpersonal skills and a passion for beauty will be considered.

Education

High school diploma or equivalent preferred; cosmetology or beauty-related certification is a plus.

Benefits

Inclusion & Belonging pledge; comprehensive healthcare and wellbeing benefits (subject to eligibility).

Culture

Sephora cultivates an inclusive, diversity-forward retail culture that celebrates individual expression and continuous learning. The environment is fast-paced and collaborative, with an emphasis on mentorship, product education and client-centric service.