Beauty Advisor
Sephora Chengdu seeks a full-time Beauty Advisor to provide makeup, skincare and fragrance expertise and support store sales and operations.
Overview
Sephora is an internationally recognised prestige beauty retailer and a member of the LVMH group. The brand is known for its curated assortment of makeup, skincare and fragrance, strong emphasis on client experience and structured talent development within a high-energy retail environment.
Role & Responsibilities
- Deliver expert, personalised consultations on makeup, skincare and fragrance in accordance with Sephora’s service standards and hygiene protocols.
- Greet and attend customers to company grooming and uniform standards; proactively identify customer needs and recommend suitable products to drive sales and KPIs.
- Execute point-of-sale transactions accurately, apply promotional and CRM policies correctly, and support cash-handling procedures to safeguard store cash.
- Maintain and replenish product displays and tester stations to Sephora visual standards; ensure shelves and storage areas are clean and merchandised following seasonal directives.
- Perform stock functions including receiving, returns and regular inventory counts; apply FIFO and near-expiry control to minimise shrinkage and comply with 5S principles.
- Complete mandatory brand and store training; participate in team learning, share product knowledge and contribute to individual development plans.
- Carry out additional duties assigned by store management and adhere strictly to company policies and operational procedures.
Qualifications
- Genuine passion for cosmetics, beauty trends and the fashion industry.
- Customer-centric attitude with strong interpersonal and communication skills.
- Proactive, eager to learn, optimistic and resilient under a fast-paced retail environment.
- Collaborative team player able to support colleagues and contribute to a positive store culture.
Skills
Experience
Entry-level role; prior retail or beauty sales experience is advantageous but not mandatory. Candidates with 0–2 years in cosmetics, hospitality or customer-facing retail will be well suited.
Education
High school diploma or equivalent; vocational training or certification in cosmetology/beauty is a plus.
Culture
Sephora fosters a fast-paced, client-focused retail culture where product expertise and customer experience are paramount. Employees benefit from structured brand and in-store training, collaborative team dynamics and an environment that rewards initiative and professional growth within the LVMH luxury portfolio.