Beauty Advisor

Overview

Sephora is a global beauty retailer known for a wide assortment of prestige cosmetics, skincare, fragrance and haircare. As part of the LVMH group, Sephora combines high-touch retail service with trend-forward merchandising and a strong emphasis on inclusivity and education for both clients and employees.

Role & Responsibilities

• Deliver personalized, consultative beauty experiences and product recommendations tailored to each client's needs.
• Meet and exceed individual and store sales targets and KPI metrics through proactive selling and clienteling.
• Demonstrate product expertise and educate clients on application techniques, ingredients and regimen routines.
• Maintain merchandising standards, support inventory control and ensure a clean, organized and welcoming sales floor.
• Stay current on beauty trends, new product launches and brand initiatives to provide relevant advice.
• Work collaboratively with the store team to promote an inclusive environment and uphold company policies and safety standards.
• Maintain reliable attendance and be available for retail peak periods, including nights, weekends and holidays.

Qualifications

• Proven ability to deliver excellent customer service and build strong client relationships in retail, hospitality or another client-facing environment.
• Passion for beauty, trends and helping clients feel confident.
• Excellent verbal communication and interpersonal skills; comfortable tailoring recommendations to diverse clientele.
• Demonstrated ability to work effectively in a team-oriented, goal-driven environment.
• Ability to learn and retain product knowledge quickly and share it with clients.
• Physical ability to lift and carry up to 50 pounds and perform retail duties for extended periods.
• Availability to meet minimum weekly shift requirements and work flexible schedules (including nights, weekends and holidays).

Skills

Experience

Entry-level; prior experience in retail, hospitality, or another client-facing role is preferred but not required. Demonstrated ability to provide excellent service and build client relationships is expected.

Education

High school diploma or equivalent preferred.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based); Inclusion & Belonging programmes; reasonable accommodation for applicants with disabilities.

Culture

Sephora cultivates a fast-paced, inclusive retail culture that prioritizes education, diversity and trend leadership. Employees are encouraged to be brand ambassadors who deliver expert, personalized service in a collaborative team environment.