Assistant Store Manager

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Location New York CityNew YorkUSA
Type Full-time
Seniority Manager
Posted Mar 20, 2026

Sephora seeks an Assistant Store Manager in New York City (1863 Broadway). Full‑time salaried role with a $75,700–$84,000 annual base.

Overview

Sephora is a leading global beauty retailer known for its broad assortment of prestige cosmetics, skincare and fragrance brands. As part of the LVMH group, Sephora combines luxury‑brand heritage with fast‑moving retail innovation, offering structured career pathways, in‑store leadership development, and a culture that prizes diversity, creativity and client experience.

Role & Responsibilities

  • Support daily store operations to ensure a high‑performing, compliant and visually compelling retail environment.
  • Drive sales and profitability through execution of merchandising, promotions and KPI‑driven initiatives.
  • Lead, coach and motivate the store team to deliver exceptional client experiences and achieve performance targets.
  • Recruit, onboard and develop a diverse pipeline of talent; manage staffing and scheduling to meet business needs.
  • Deliver real‑time coaching, conduct performance appraisals, and provide actionable feedback to support career progression.
  • Resolve client concerns promptly and professionally; cultivate loyalty through personalized service and program activation.
  • Maintain inventory accuracy and optimize stock levels in collaboration with store leadership and operations teams.
  • Ensure adherence to brand standards, safety protocols and corporate policies across all store activities.

Qualifications

  • Minimum three years of progressive retail management experience, ideally as an assistant store manager in high‑volume environments.
  • Proven ability to recruit, develop and retain talent with a track record of coaching associates to exceed targets.
  • Strong business acumen with experience managing sales KPIs, inventory and labor to drive profitability.
  • Excellent interpersonal and communication skills with demonstrated capability to deliver constructive feedback.
  • Availability to work evenings, weekends and holidays and the physical ability to perform retail duties (ability to lift up to 50 pounds).

Skills

Talent acquisition and onboarding Coaching and performance management Clienteling and loyalty program activation Inventory and workforce optimization Visual merchandising and store standards Conflict resolution and complaint handling KPI analysis and sales forecasting

Experience

Minimum three years of assistant store management experience in fast‑paced, high‑volume retail environments, preferably within beauty or luxury retail.

Education

High school diploma or equivalent required; associate or bachelor’s degree preferred but not mandatory.

Benefits

Medical, dental and vision coverage; employer‑paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan that enables 401(k) match on qualifying student loan payments; paid vacation, sick and protected leave; training and tuition reimbursement; leadership development; 30% employee discount, gratis product opportunities and LVMH flash sale discounts; 24/7 mental health and financial coaching (Modern Health, Financial Finesse); volunteer and donation matching.

Culture

Sephora fosters an inclusive, client‑centric culture that values diversity, creativity and continuous learning. The brand emphasizes hands‑on leadership, career mobility and community‑oriented store teams within the broader LVMH luxury group.