Assistant Store Manager
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Join Sephora in Miami as an Assistant Store Manager at Dolphin Mall. Drive sales, lead a dynamic team, and deliver exceptional client experiences in a vibrant retail environment.
Overview
Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora fosters an inclusive and empowering environment where employees are encouraged to express their individuality and creativity. The brand is dedicated to providing exceptional client experiences and cultivating a community that celebrates diversity and inclusivity.
Role & Responsibilities
- Support daily store operations and ensure exceptional client experiences while driving sales and profitability.
- Lead, coach, and inspire the team to exceed performance goals and foster growth and accountability.
- Recruit, hire, and onboard new talent, building a diverse and inclusive team.
- Provide real-time coaching, feedback, and support to maximize team potential.
- Conduct performance appraisals and provide mentorship to support career development.
- Deliver outstanding client service and resolve concerns, enhancing engagement through loyalty programs.
- Maintain a visually inspiring and compliant store environment.
- Optimize inventory and staffing resources to drive growth.
Qualifications
- Proven success as a retail assistant manager in fast-paced, high-volume environments.
- Strong leadership and business acumen with the ability to recruit and develop top talent.
- Exceptional communication and interpersonal skills.
- Passion for coaching and development with a commitment to empowering teams.
- Client-centric approach with a focus on creating personalized experiences.
Skills
Experience
Demonstrated experience as a retail assistant manager in high-volume settings, consistently driving results and elevating team performance.
Benefits
Comprehensive health coverage including medical, dental, and vision plans. Competitive 401k with 4% match, FSA and HSA programs, and a Student Debt Retirement plan. Paid time off for vacation, sick leave, and protected leave. Access to training, tuition reimbursement, and leadership development. Employee discounts, free products, and flash sale discounts on LVMH brand products. Mental health and financial coaching resources, volunteer and donation matching.
Culture
Sephora champions a diverse and inclusive workplace where individuality is celebrated. The brand is committed to fostering a community where everyone feels seen and supported, encouraging personal and professional growth. Employees are empowered to make a meaningful impact on their team, clients, and community.