Assistant Store Manager
Join Sephora in Ganzhou as an Assistant Store Manager. Oversee operations, manage teams, and enhance customer experiences in a leading beauty retailer.
Overview
Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation in the luxury sector. Sephora offers a dynamic and inclusive work environment, fostering professional growth and creativity among its employees.
Role & Responsibilities
- Oversee daily store operations, including personnel management, sales management, inventory control, cash handling, and customer relationship management.
- Create a safe and enjoyable work environment for employees and coordinate training programs.
- Encourage and guide staff to achieve sales and KPI targets.
- Manage staff scheduling and adherence to HR policies.
- Ensure compliance with Sephora's employee handbook and standard operating procedures.
- Create a comfortable and engaging shopping environment to meet sales and KPI goals.
- Analyze daily sales targets and adjust strategies based on real-time performance.
- Organize optimal staffing based on weather, events, and peak sales periods.
- Ensure secure storage and accurate inventory management.
- Protect fixed assets and coordinate maintenance as needed.
- Supervise cash register operations and maintain proper cash flow.
- Collaborate with the finance department for timely payment of expenses.
- Implement Sephora's CRM strategies and policies effectively.
- Collect customer feedback and develop action plans to enhance customer relationships.
Qualifications
- Minimum of 2 years of store operations or related sales management experience.
- At least 1 year of team management experience.
- Outgoing personality with strong communication skills.
- Strong logical thinking and attention to detail.
- Passionate, motivated, and committed.
- Eager to learn, communicate, and exhibit strong leadership qualities.
Skills
Experience
A minimum of 2 years in store operations or related sales management, with at least 1 year in a team management role.
Benefits
Sephora offers a comprehensive benefits package, including opportunities for career advancement, professional development, and a vibrant work environment.
Culture
Sephora promotes a culture of innovation, inclusivity, and excellence. Employees are encouraged to express their creativity and are supported in their professional growth within a collaborative and dynamic setting.