Supply Chain and Sales Administration Manager

Posted Mar 3, 2026

Rolex is seeking a Supply Chain and Sales Administration Manager in Geneva, Switzerland. This role involves managing sales administration, optimizing supply chain processes, and coordinating client communications.

Overview

Rolex, a renowned name in the luxury watchmaking industry, is synonymous with precision, innovation, and timeless elegance. As part of the prestigious Rolex Group, the company offers an exceptional working environment that fosters creativity and excellence. Employees are valued for their contributions and are provided with opportunities for growth and development within the organization.

Role & Responsibilities

Manage sales administration including order reception, data entry in SAP, delivery tracking, and data reliability updates.
Coordinate communication between clients and internal teams to ensure seamless information flow and request follow-up.
Monitor and analyze sales administration performance through KPIs, providing feedback to relevant teams to achieve set objectives.
Handle customer disputes and claims, contributing to their resolution and implementing necessary corrective actions.
Lead supply chain optimization projects by mapping processes, identifying issues, proposing improvements, and overseeing implementation.
Deploy digitalization of processes by gathering requirements, participating in tool implementation, conducting tests, training, and post-deployment follow-up.

Qualifications

Degree in Commerce or Supply Chain Management.
Experience in sales administration or supply chain roles, preferably in an SAP environment.

Skills

Excellent analytical skills with proficiency in Excel, Powerquery, and Python as a plus. Strong interpersonal skills with effective communication and customer service orientation. Proactive, solution-oriented, and customer-focused approach. Autonomous, meticulous, and team-oriented work style. Fluency in English, both spoken and written; Spanish is a plus.

Experience

Experience in sales administration or supply chain roles, ideally within an SAP environment.

Education

Degree in Commerce or Supply Chain Management.

Benefits

The position offers a stimulating environment, excellent working conditions, flexible working time solutions, and top-tier social benefits.

Culture

Rolex is committed to providing a dynamic and supportive workplace culture that encourages innovation and excellence. The company values teamwork, integrity, and dedication, offering employees a platform to excel in their careers while contributing to the brand's legacy of luxury and precision.