Production Operations Technician

Overview

Rolex is a globally recognised Swiss watchmaker known for technical excellence, artisanal craftsmanship and rigorous quality standards. Privately held and managed under the Hans Wilsdorf Foundation, the company combines advanced manufacturing methods with traditional watchmaking savoir‑faire and a sustained investment in employee development within its production operations.

Role & Responsibilities

• Coordinate and supervise the machining and finishing activities of the production workshop, ensuring alignment with sector objectives for quality, cost and lead times.
• Provide daily technical and quality support to workshop teams and act as the technical point of contact for the zone.
• Identify, analyse and communicate production risks to the workshop, and follow up corrective actions until resolution.
• Manage tooling and consumables to ensure availability and conformity.
• Define, maintain and report on operational indicators to monitor workshop performance and continuous improvement.
• Lead and facilitate technical sessions and workshops to drive problem solving and process optimisation.
• Ensure reliability and compliance of the workshop’s master data and adherence to documented procedures.
• Analyse production data and ensure the integrity of entries in the production information system.
• Verify conformity of new tools and processes and participate in the qualification of new products and operational modes.

Qualifications

• Technician diploma (Technicien ES) or equivalent technical qualification.
• Initial professional experience in an industrial or manufacturing environment.
• Practical knowledge of structured quality problem‑solving methods (e.g. 8D, Pareto).
• Capacity to analyse significant volumes of production data and draw actionable conclusions.
• Strong teamwork orientation, active listening skills and the ability to work autonomously.
• Excellent written and verbal communication skills.
• Experience in watchmaking and basic project management experience considered an asset.
• Familiarity with SAP considered an asset.

Skills

Experience

A first professional experience in an industrial/manufacturing environment is required; prior exposure to watchmaking operations and involvement in project activities are advantageous.

Education

Technician diploma (Technicien ES) or equivalent technical qualification.

Benefits

Stimulating work environment; excellent working conditions; flexible working-time arrangements; high-quality social benefits.

Culture

The company culture emphasises precision, discretion and relentless attention to detail, reflecting a blend of artisanal craft and industrial engineering. Employees operate in a stable, high‑standards environment where continuous improvement, technical proficiency and long‑term professional development are valued.