Operational Excellence Intern (Process Improvement)

Seniority Intern
Posted ✦ Today

Rolex in Geneva seeks an Operational Excellence Intern (Process Improvement) for a 6‑month internship coordinating IT, Finance and Support.

Overview

Rolex is an independent Swiss luxury watch manufacturer headquartered in Geneva, renowned for exacting craftsmanship, in‑house manufacturing and technical excellence. The company maintains a disciplined, craft‑led environment that emphasises precision, long‑term training and cross‑disciplinary collaboration across production, technical and corporate functions.

Role & Responsibilities

  • Contribute to the definition and formalisation of processes for transfer requests of resources/equipment.
  • Plan and lead thematic workshops to capture requirements, map processes and identify improvement opportunities.
  • Serve as the primary interface and coordinator between IT, Finance and Support functions to ensure alignment and delivery.
  • Collect and analyse improvement proposals and identify the most appropriate technical and organisational solutions.
  • Support and supervise the operational rollout of new processes, promoting adoption and compliance with the reference framework.
  • Draft functional specifications and requirements documentation for the implementation of new IT processes.
  • Foster a positive, collaborative dynamic within project teams and stakeholder groups.

Qualifications

  • Currently enrolled in a Master’s programme in Management or an equivalent graduate degree.
  • Knowledge of Lean principles and/or continuous improvement methodologies.
  • Advanced proficiency in Excel and solid command of MS Office.
  • Comfortable leading meetings and facilitating workshops with cross‑functional participants.
  • Excellent written and verbal communication skills.
  • Adaptable, analytical mindset with strong problem‑solving orientation.
  • Availability for a 6‑month internship.

Skills

MS Office Excel Lean Workshop facilitation Process mapping Requirements specification Cross‑functional coordination Stakeholder management Analytical problem solving

Experience

Enrollment in a Master’s programme with coursework or prior internship experience in process improvement, Lean or continuous improvement projects; experience facilitating workshops or coordinating cross‑functional initiatives is desirable.

Education

Currently pursuing a Master’s degree in Management or equivalent.

Benefits

State‑of‑the‑art equipment, stimulating work environment, excellent working conditions and first‑rate social benefits.

Culture

Rolex promotes a culture of precision, technical mastery and discretion, where artisan skills are paired with rigorous process control. Teams operate with high standards, structured training and a collaborative approach to continuous improvement and cross‑disciplinary problem solving.