Working Student — Retail Experience
Richemont in Hamburg seeks a Working Student — Retail Experience to support store operations and client engagement in a luxury retail environment.
Overview
Richemont is a Swiss luxury goods group that manages a portfolio of distinguished maisons across jewellery, watches, leather goods and writing instruments. As an employer it combines heritage craftsmanship with international retail operations, offering opportunities to work with iconic brands and multidisciplinary teams within a global luxury ecosystem.
Role & Responsibilities
- Support daily store operations including sales floor assistance, replenishment and stock management.
- Deliver attentive client service: welcome customers, assist product discovery and support transactions at the point of sale.
- Contribute to visual merchandising and boutique presentation to uphold brand standards.
- Assist with client administration and CRM updates, maintaining accurate customer and sales records.
- Prepare operational and sales reports for store management and participate in team briefings.
- Support events, client appointments and the implementation of in-store marketing initiatives as required.
Qualifications
- Enrolled in a university degree programme (Bachelor’s or Master’s) with valid student status.
- Availability to work part-time during term (typically 10–20 hours/week), including weekends and peak retail hours.
- Excellent interpersonal skills and a polished customer-facing manner appropriate for luxury retail.
- Organised, proactive and able to work independently while collaborating with a store team.
- Previous retail, hospitality or client-service experience preferred; interest in luxury products and brand heritage.
Skills
Experience
Some prior experience in retail or hospitality is preferred; experience with luxury or premium brands is advantageous but not mandatory.
Education
Currently enrolled at a university (undergraduate or postgraduate level); student status must be maintained for the duration of the role.
Culture
Richemont’s workplace culture emphasizes craftsmanship, attention to detail and respect for brand heritage while operating across an international retail network. Teams are collaborative and client-centric, blending commercial rigour with a strong appreciation for design and product knowledge.