Warehouse Supervisor
Richemont is hiring a Warehouse Supervisor in Mexico City to oversee inventory, shipping and the warehouse team for luxury goods.
Overview
Richemont is a Swiss-based luxury goods group owning a portfolio of maisons across jewellery, watches, leather goods and accessories. The group operates a global retail and wholesale network and is known for its emphasis on craftsmanship, brand heritage and high service standards. As an employer, Richemont sustains an international, multi-disciplinary environment with opportunities to work across logistics, retail and product teams.
Role & Responsibilities
- Supervise daily warehouse operations including inbound receiving, put-away, picking, packing and outbound shipping to ensure timeliness and accuracy.
- Manage and develop a team of warehouse associates: recruit, train, schedule, set performance targets and conduct regular reviews.
- Maintain inventory integrity through cycle counts, reconciliations and root-cause analysis of stock discrepancies.
- Ensure compliance with brand security protocols, customs/import regulations and company health & safety standards.
- Coordinate with logistics carriers, regional distribution and retail stores to optimize lead times and stock replenishment.
- Administer warehouse documentation and reporting: shipment manifests, returns processing and KPI dashboards.
- Drive continuous improvement initiatives to increase operational efficiency and reduce errors or damages.
Qualifications
- Proven supervisory experience in a warehouse, distribution centre or logistics operation, ideally within luxury retail or high-value goods.
- Demonstrated ability to lead and develop frontline teams; strong interpersonal and coaching skills.
- Solid knowledge of inventory control practices, cycle counting and stock reconciliation procedures.
- Familiarity with security best practices for high-value merchandise and experience coordinating with customs or freight forwarders.
- Valid permits or certifications required locally for warehouse operations (e.g., forklift licence) as applicable.
Skills
Experience
Typically 3+ years in warehouse or distribution roles with at least 1–2 years in a supervisory capacity; prior work handling high-value or luxury goods is highly desirable.
Education
Secondary education required; technical diploma or certification in logistics, supply chain or a related field preferred.
Culture
Richemont cultivates a culture that values craftsmanship, meticulous attention to detail and respect for brand heritage. The workplace is international and collaborative, with cross-functional interaction between logistics, retail and product teams and an emphasis on professional development within the luxury sector.