Senior Sales Advisor

Overview

Richemont is a leading luxury goods group whose maisons include iconic watchmaking, jewellery and leather‑goods houses. As an employer it emphasises craftsmanship, heritage, and international reach, offering structured training and career paths across boutiques and maison ateliers worldwide.

Role & Responsibilities

• Deliver exemplary, personalised client service and cultivate long‑term relationships with high‑value clientele.
• Achieve and exceed boutique sales targets through proactive client acquisition, retention and conversion.
• Demonstrate authoritative product knowledge across relevant categories and present merchandise with narrative clarity.
• Manage daily boutique operations including merchandising standards, stock presentation and point‑of‑sale transactions.
• Execute clienteling activities and follow up on post‑sale service to maximise lifetime client value.
• Support and mentor junior sales staff; contribute to in‑store coaching and performance reviews.
• Represent the maison at private client events and contribute to local business development initiatives.
• Maintain rigorous compliance with brand policies, visual guidelines and loss‑prevention protocols.

Qualifications

• Proven track record in luxury retail sales, preferably within high‑end watches, jewellery or leather goods.
• Exceptional interpersonal skills with a polished, professional presence appropriate to a luxury environment.
• Strong commercial acumen with the ability to read client needs and close high‑value transactions.
• Flexible availability to work retail hours, including evenings and weekends.
• Right to work in France and ability to operate in a fast‑paced, team‑oriented boutique setting.

Skills

Experience

Several years of progressive experience in luxury retail sales with a demonstrated ability to hit targets, manage discerning clients and contribute to boutique growth.

Education

Secondary education diploma; higher education in luxury management, retail or business is advantageous but not mandatory.

Culture

Richemont cultivates an environment that prizes craftsmanship, attention to detail and client focus. Colleagues work within maisons that balance respect for heritage with modern retail excellence, benefiting from international exposure and internal training programmes.