Sales Associate
Richemont is hiring a Sales Associate in Taipei — boutique role focused on luxury client service, clienteling and achieving sales targets.
Overview
Richemont is a Swiss-based luxury goods holding company comprising several high-end maisons across jewellery, watchmaking, leather goods and writing instruments. As an employer, Richemont prioritizes craftsmanship, heritage brands and premium client experiences while supporting professional development across its network of boutiques and global operations.
Role & Responsibilities
- Deliver exceptional, personalised service to high-net-worth and aspirational clients; proactively build and maintain long-term client relationships (clienteling).
- Achieve and exceed individual and boutique sales targets through upselling, cross-selling and follow-up activities.
- Maintain authoritative product knowledge across relevant maisons and collections; present product storytelling consistently with brand standards.
- Ensure visual merchandising, window presentation and boutique standards are executed precisely to the maison’s directives.
- Operate point-of-sale systems, process transactions accurately and manage client records in CRM or clienteling tools.
- Support inventory control, stock replenishment, receiving and periodic stocktakes in accordance with loss-prevention policies.
- Contribute to boutique events, product launches and private client appointments; collaborate with colleagues to deliver seamless client experiences.
- Comply with brand policies, local regulations and Richemont's code of conduct, including confidentiality and data protection.
Qualifications
- Proven track record in luxury or premium retail sales; demonstrable ability to meet or exceed sales targets.
- Excellent interpersonal and communication skills with polished presentation and professional demeanour.
- Organisational discipline for client follow-up, appointment management and accurate sales administration.
- Flexibility to work retail hours, including weekends, evenings and public holidays as required.
- Right to work in Taiwan.
Skills
Experience
Typically 1–3 years of direct experience in luxury, premium fashion, jewellery or watch retail; demonstrable success in personal sales and client development.
Education
Secondary education required; tertiary qualification in business, hospitality, fashion or a related discipline preferred but not mandatory.
Culture
Richemont cultivates a culture anchored in craftsmanship, product excellence and discrete client service. Teams operate with a high degree of professionalism and attention to detail, while cross-maison collaboration and ongoing training opportunities support career progression within the luxury retail ecosystem.