Sales Associate

Overview

Richemont is a global luxury goods group that manages a portfolio of distinguished Maisons across jewellery, watches, leather goods and writing instruments. The group emphasizes heritage craftsmanship, creative excellence and long-term brand stewardship, offering careers within an international retail network and a culture that values artisanal skill and client-centric retailing.

Role & Responsibilities

• Deliver exemplary, personalised service to high-net-worth clientele and cultivate long-term client relationships through proactive clienteling and follow-up.
• Achieve and exceed individual and boutique sales targets while contributing to team commercial objectives and KPI reporting.
• Manage daily boutique operations including point-of-sale transactions, stock control, receiving and inventory reconciliation in accordance with company procedures.
• Maintain and execute visual merchandising standards to reflect brand image and seasonal directives; prepare product displays and window dressing as required.
• Provide after-sales service and manage client enquiries, repairs and special requests in liaison with Maison support teams.
• Adhere to security, compliance and store loss-prevention policies; support store administration and reporting tasks when required.

Qualifications

• Minimum secondary education; vocational or tertiary qualifications in retail, hospitality, sales or a related discipline preferred.
• Typically 1–3 years of proven retail experience, preferably within luxury goods, watches, jewellery or premium accessories.
• Polished professional presentation and excellent interpersonal skills suited to a luxury boutique environment.
• Strong commercial acumen with a demonstrable track record of meeting sales targets and delivering customer satisfaction.
• Right to work in Saudi Arabia and flexible availability including evenings, weekends and public holidays as required by boutique operations.

Skills

Experience

Previous retail sales experience is required; 1–3 years in luxury retail or premium customer-facing roles is preferred, with a proven record of client development and sales performance.

Education

High school diploma or equivalent required; vocational or tertiary qualifications in retail, hospitality, business or related fields preferred.

Culture

Richemont’s retail network privileges craftsmanship, refinement and client service above all. Employees operate within Maisons that combine heritage and creativity, benefitting from structured training, cross-border career mobility and a collegial environment focused on product knowledge and long-term client relationships.