Sales Associate
Richemont is hiring a Sales Associate in Dubai — boutique role delivering personalised luxury client service and achieving sales targets.
Overview
Richemont is a global luxury goods group that manages a portfolio of maisons specializing in jewellery, watches, leather goods and accessories. As an employer it emphasises heritage craftsmanship, product excellence and boutique-level client service, offering international retail and career opportunities across its house brands.
Role & Responsibilities
- Deliver an exceptional, personalised client experience to high-net-worth and walk-in customers, cultivating long-term relationships through proactive clienteling and follow-up.
- Consistently achieve and exceed individual and boutique sales targets using consultative selling and up‑selling techniques.
- Demonstrate authoritative product knowledge across categories, advising clients on craftsmanship, provenance and aftercare.
- Oversee daily boutique operations including point-of-sale transactions, inventory control, stock replenishment and loss-prevention procedures.
- Implement and maintain visual merchandising standards to ensure the boutique reflects the maison’s image and seasonal directives.
- Accurately update CRM and sales records, prepare sales reports, and liaise with regional teams for client requests and special orders.
- Support and participate in VIP events, private appointments and local marketing initiatives to drive client acquisition and retention.
Qualifications
- Proven retail sales experience in a luxury or premium brand environment (preferred 1–3 years).
- Polished, client-focused demeanour with excellent interpersonal and communication skills.
- Demonstrable commercial awareness, strong numeracy and meticulous attention to detail.
- Availability to work retail hours including evenings, weekends and public holidays.
- Legal right to work in the UAE.
Skills
Experience
Ideally 1–3 years of direct experience in luxury boutique or premium retail sales, with a demonstrable record of meeting sales objectives and developing high-value client relationships.
Education
Secondary education required; vocational or tertiary qualification in retail, hospitality, fashion or a related discipline is advantageous.
Culture
Richemont boutiques prioritise craftsmanship, discretion and meticulous client service; teams are collaborative, customer-centric and oriented toward professional development across the group’s maisons. The workplace blends an appreciation for heritage with commercial rigour and international standards of retail excellence.